communication and human relations communication and human relations are tightly related to each other. to speak of one without the other is difficult. communica

communication and human relations
communication and human relations are tightly related to each other. to speak of one without the other is difficult. communication is the main highway to all human relations. it is through the transmission of thought,belief,opinion, and informa , and though intercourse of words,letters,and messages that we shape our relations with others. compatibility and good feeling,wherever they exist, whether between and among nations or individuals, are a result, in most instance , of effective communication. mental attitude ,tone , psychology approach, timing , expressions , and method of presentation - all are vital to successful communication.
the terms of communication and communications should be differentiated. communication refers to the transmission of thought in general. it signifies whatever is communicated or transmitted. communications indicates the various means employed,such as telephone messages, telegrams,business letters,and memoranda . like the telephone operator ,the receptionist,the interviewer,the correspondent, the salesman , the messager or the delivery driver,help to make communication possible .
human relations in business and industry are concerned with people and their relationships during their workday world. it includes external relation with other organizations or companies and internal relation. internal relation includes public relations functions and activities, whitin an organization, that is,labor relations,or relations between management and Unions,employee relations or relations between employer and employee,or personnel relations such as relation in recruiting,interviewing,selecting,and hiring employees.
many companies recognize the influence of good employee relations upon public relations. in fact, they regard their employee relation is in the direction of good public relations. this idea has merit provided , that management does not lose sight of the fact that a much more personal relationship should exist between itself and its employees than between itself and the general public.

answer the following question based on the passage above.
1. how do we shape our relationship with others?
2. what is the result of effective communication ?
3. differentiate between communication and communications!
4. what does human relations in business and industry concern with?
5. is the relation between management and employees considered as external relation?
6. what do many companies recognize?

tolong dijawab